Refund Policy:

At Taj Mahal Private Holidays, we aim to provide exceptional service and satisfaction to our customers. In the event that you need to request a refund for a service booked directly through us, please review the following refund policy guidelines:

1. Refund Eligibility:

a. Refunds are applicable only for services booked directly through Taj Mahal Private Holidays. If you have booked through a third-party vendor or platform, please refer to their Return and Refund Policy.

b. To be eligible for a refund, users must submit a refund request within 30 days of the purchase date. Requests submitted after this timeframe may not be considered eligible for a refund.

2. Refund Process:

a. To request a refund, users can contact Taj Mahal Private Holidays at info@tajmahalprivateholidays.com. Please provide your booking details, including the booking reference number, and clearly state the reason for the refund request.

b. Once we receive a valid refund request, our team will review the request and process the refund accordingly. Refunds will be processed within 15 days of receiving the request.

3. Non-Refundable Items:

a. Some services may be designated as non-refundable. Users are advised to carefully review the service description before making a booking to determine if any such specifications apply.

4. Contact Information:

For any inquiries regarding the terms and conditions or Return and Refund Policy, users can contact Taj Mahal Private Holidays at info@tajmahalprivateholidays.com or by calling +91 8533812100. Our customer service team is available to assist you with any questions or concerns you may have.

We value your business and strive to ensure your satisfaction with every aspect of your travel experience. Thank you for choosing Taj Mahal Private Holidays for your travel needs.